IT Service

Please note

To contain the corona pandemic, all ITS employees are in the home office!

Please contact us by Mail or ticket system!! 
We will do our best to help you as soon as possible!

IT-Services (ITS)

About us

IT Service (ITS) is responsible for the department's

  • network infrastructure
  • technical equipment of lecture rooms
  • network printing
  • virtualisation and storage solutions,
  • IT services such as OBS, LDAP, etc.

In this section, you can find some information on our services. If you have further questions, please use our ticket system (select: "Betreiber des Service Desks": Fachbereich Informatik).

IT Service (ITS) and IT Dienste und Anwendungen (IT Services and Applications (ITDuA))

In additin to the IT Service team at our department, we have a central IT Service unit called IT Dienste und Anwendungen (ITDuA). The care for institutional IT services such as

  • WiFi
  • email
  • web interfaces (including ours)

If you need support regarding these topics, please contact the ITDuA ServiceDesk (login needed).

Additional Information

Contact

IT-Services FBI
Schöfferstrasse 8b
64295 Darmstadt
+49.6151.16-37700
ticket.fbi@h-da.de

Open new ticket

A new ticket can best be opened via the web interface sd.h-da.de. Sending a mail to ticket.fbi@h-da.de still works of course.